I spoke with Paula about some concerns I had with regard to my son’s orthodontic coverage. Paula was wonderful. I was extremely impressed with her patience and her willingness to research all activity involved in my son’s coverage. Paula’s customer service is commendable. I really felt that she cared about
I have had to call several times and have spoken to a variety of service representatives. All have been excellent in attitude, concern and knowledge. After experiencing such a traumatic accident, it was comforting to be able to deal with such a wonderful group of reps. Thank you all for being so much help to me when I really needed it. You will never know the stress you have taken out of my life simply by being so kind and professional….
God Bless that girl, Athena. She is an angel. She is the most amazing person ever. She helped me from Step 1 all the way to Step 10 with all my issues and concerns. Even when I was the most frustrated and ready to rip my own hair out, she didn’t give up on me. She calmed me down and further assisted me. When other people probably would have hung up, Athena didn’t. She is just amazing, a god send.
It’s a pleasure doing business with someone who follows through on their commitment to get back to me and who addresses the issues involved without further follow up on